Q: What is an FSA or HSA?

Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) are health benefit accounts that allow you to contribute a portion of your salary or wages (before taxes) to cover medical expenses that you would otherwise pay for out of pocket. If you’re unsure whether or not you have an FSA or HSA, please check with your employer or plan administrator.

Q: Can I use my FSA or HSA cards at Mom's Milk Boutique?

Yes, you use your HSA cards for payment of eligible products, but they do not automatically restrict the types of products you can purchase with the card. You will want to split your order into only FSA/HSA eligible products. Purchasing ineligible products or services with the card may require you to report them and pay additional taxes. Contact your plan administrator or employer for more information.

Q: What items are FSA or HSA eligible?

Not all healthcare products we sell are FSA or HSA eligible. The following products in this collections are FSA or HSA eligible products. Eligible products also displayed with the label "FSA or HSA Eligible" on the product page. Your FSA or HSA card can pay for the product tax and shipping. 

Q. What should I do if my FSA or HSA card is declined?

If your card is declined, contact your employer or plan administrator for the account. The majority of card declines are because FSA funds have expired, new FSA/HSA cards have been issued, or the accounts have not had funds placed in them yet. Typically you can find the number to your plan administrator on the back of your FSA or HSA card.

Q: Whose healthcare products can I pay for?

Generally, FSA and HSA cards can be used to pay for eligible health care expenses of the cardholder, the cardholder's spouse, and the cardholder’s children or tax dependents. Please check with your employer or plan administrator in case your plan has other restrictions.

Q. Can I return an item purchased using a FSA or HSA card?

Yes. A refund will be issued to the original FSA/HSA card. Gift card refunds aren’t available for items purchased using a FSA or HSA card.